Privacy Policy
Last updated: January 2026
1. Introduction
Keepify ("we", "our", or "us"), a subsidiary of Gather n Trust Group, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our storage services.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, phone number, email address
- Communication Data: Messages sent via WhatsApp, email, or our contact form
- Service Information: Storage plan selected, add-on services, item descriptions
- Payment Information: Transaction details (processed securely through third-party providers)
3. How We Use Your Information
Your information is used to:
- Process and manage your storage requests
- Communicate with you about your storage needs via WhatsApp, phone, or email
- Schedule pickups, deliveries, and access to your stored items
- Process payments and send invoices
- Improve our services and customer experience
- Send service updates and promotional offers (with your consent)
4. WhatsApp Communication
We primarily use WhatsApp for customer communication. By contacting us through WhatsApp, you consent to receiving service-related messages through this platform. WhatsApp messages are subject to WhatsApp's own privacy policy. We do not share your WhatsApp contact information with third parties.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only:
- With service providers who assist in our operations (e.g., payment processors, logistics partners)
- When required by law or to protect our legal rights
- With your explicit consent
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
8. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: manyanewilliam7@gmail.com
- Phone: 072 622 6749
- WhatsApp: 072 622 6749